'A player from the other team used a dummy account to send the message and crashed my entire team,' says Reddit user huntstark. 'We all have had to factory reset. The most popular thread on the PS4 Reddit contains a warning to users to set their messages to private after they received a message from someone they were playing Rainbow Six Siege with.
PlayStation 4 players are seemingly having their consoles made useless by messages from malicious users while online, but there's a quick way to avoid the issue entirely.